The Latest CQC Updates for Care Providers in 2025
With several updates from the CQC already underway, and more on the horizon, we’ve pulled together the key changes you need to know to keep your service compliant and inspection-ready.
Here’s what’s changing:
1. Scoring Has Shifted to Quality Statement Level
Previously, evidence was assessed and scored individually. Now, the Care Quality Commission (CQC) has confirmed that scoring will be based at the overall Quality Statement level instead. This means providers will be assessed on how all the evidence links together to support each of the 34 Quality Statements, rather than each individual piece of evidence being scored separately.
What this means for you:
It's now more important than ever to take a holistic approach to how you evidence your care delivery. You’ll need to show a joined-up, consistent picture across each Quality Statement, not just submit isolated examples of good practice.
2. All 34 Quality Statements Will Be Inspected
Gone are the days when only a select few Quality Statements were inspected. Moving forward, all 34 will be reviewed at every inspection.
What this means for you:
There’s no room for guesswork. Providers need to ensure they’re inspection-ready across all Quality Statements at any given time. A robust and proactive approach to gathering, organising and updating your evidence will be essential.
3. The Provider Portal Is Still Facing Delays
The much-anticipated provider portal, initially intended to streamline how providers interact with the CQC, is still facing delays. Current estimates suggest it could take another year before it’s fully up and running.
What this means for you:
Continue to use existing processes and systems for submitting information to the CQC. Be prepared for ongoing workarounds while the portal remains under construction, and don’t assume the digital transition will happen any time soon.
4. A New Assessment Framework Is Coming in 2026
Looking further ahead, the CQC has announced plans to launch a new assessment framework in 2026. While the details are still under wraps, it’s expected to bring further changes to the way care services are evaluated.
What this means for you:
The regulatory landscape is evolving, and providers who prepare early will be in the strongest position to adapt. We recommend keeping a close eye on updates from the CQC and beginning to consider how future changes might affect your service model and evidence collection.
Key Takeaways:
Scoring judgements are now made at the overall Quality Statement level
All 34 Quality Statements will be inspected during every inspection
The CQC’s provider portal continues to face delays
A new CQC assessment framework is coming in 2026
Talk to a CQC Specialist
Interested in working together? Book in a FREE 15-minute consultation with one of our CQC advisors. We look forward to hearing from you.
